Your appointments are very important to me.
Time allocated for an appointment is reserved especially for you.
Cancellation & Rebooking
I do understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations.
Please note that there is a $25 rebooking fee for cancellations of less than 24 hrs. Thank you for giving a guest on the waitlist the opportunity to take your spot!
Running Late or Sick?
I understand that 'stuff' happens and we are all late sometimes. If you are going to be 15 minutes or more late we may need to reschedule your appointment to allow sufficient time to give you the best quality of service that you deserve!
Please call or text if you are running late and I will see if we can accommodate your appointment.
One more thing...if you are sick, please call so we can reschedule your appointment...stay home...rest and take care of yourself!
I strive to offer my guests the highest level of satisfaction. If you are having challenges with your cut or color, let me know within 3 days of your visit and I'm happy to correct the issue with no additional charge.
All credit cards are accepted and of course cash is always preferred. Zelle is much appreciated!
All my policies are designed to benefit my guests and are provided in the best quality and tradition of excellent servicing for my established and future clientele.
Thank you for your support!